SBI Student Success Mission
The mission of the Office of Student Success and Analytics (OSSA), in unison with the School of Business and Industry and Florida A&M University, is
to offer seamless student services and resources, while promoting the advancement
of knowledge, student development, critical thinking and professionalism. The OSSA
strives to provide the highest quality of academic advisement and retention programming
that facilitate student success throughout our undergraduate, professional, and graduate
programs to enhance their service to society.
- To this end, SBI advisors (1) help students recognize and pursue their passions; (2)
challenge students to set realistic academic and life goals to ensure personal success;
(3) empower students to think and act creatively and independently; and (4) help students
understand their role in all of their advising relationships to enable them to form
productive advising partnerships.
- SBI professional advisors endeavor to work closely with all relevant offices across
the campus to create an integrated resolution centered advising experience for students
as they grow intellectually, socially, and professionally at FAMU.
- SBI OSSA shall assess, analyze, and evaluate its work continuously to determine ways
to grow along with its constituent population.
- Ultimately, it is our mission to help students navigate through the college environment
and graduate all while becoming the best possible versions of themselves.
We will be a trusted and indispensable source of knowledge and support for all SBI
students and a widely emulated and technologically advanced model of advising excellence
across the nation and around the globe.
OSSA CORE VALUES
We value the pursuit of higher learning by our students and we strive to help them
reach their goals.
We show respect for each other, our students, and all University Employees.
We provide a resolution-centered approach to solving the problems that arise with
We pursue growth and learning opportunities and embrace technological changes and
advancements that will enhance our office capabilities.
We have a zero tolerance policy for disrespect from our students and we are all on
one accord with this mindset.
ACADEMIC ADVISING AND SUPPORT VIA TELECOMMUTE